Collect from a store

 

Collect in store

PLEASE NOTE: OUR CLICK AND COLLECT SERVICE IS TEMPORARILY UNAVAILABLE. WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

You can select the ‘collect in store’ when you place an order online. This option is available at the checkout.

Stores participating in the trial are listed in the drop-down menu.

Collect in store is a free delivery service

How to use Click & Collect

1. Place your order online. As part of the checkout process you will be offered the choice of Standard, Next Day delivery or Collect in store. Simply select your closest store from the drop-down menu.

2. We will let you know when the order has been despatched and is ready to collect via email.

3. To collect your order simply bring along a copy of the email and proof of ID.

    • cheque guarantee/credit/debit card
    • bank/building society book
    • cheque book
    • valid passport
    • driving licence

4. Once you have collected your order you will receive an email to confirm the collection.

5. Please note that if someone is collecting on your behalf, they will need to bring a copy of the confirmation email and Photo ID in the name of the person that has placed the order.

6. Orders will be held for 14 days from receipt. If the item is not collected it will be returned and processed as a refund

7. Items purchased online can only be exchanged instore. Please follow the refunds process to return any items purchased online for a full refund.